Price
Napoleon Prestige 500 Natural Gas Grillustria
Napoleon Cooking Grills: S-Style Grids and Durable Surface
Enjoy Napoleon's iconic S-style cooking grids, designed to enhance your cooking experience with a robust and reliable surface. Our grills feature a thick 7.5mm cooking surface, ensuring durability and heavy-duty performance.
Enhanced Safety with SafetyGlow Lighting
Prestige models now include Napoleon's SafetyGlow lighting. This innovative feature lights up to indicate which burners are in use, enhancing safety and ease of use.
High Heat Searing with Side Infrared Burner
Equipped with a side infrared burner rated for up to 14,000 BTUs, our grills allow for steakhouse-style high-heat searing. The porcelain-coated cast iron grate ensures consistent heat distribution and easy cleaning, achieving perfect sear marks at up to 1,800 degrees F.
Even Heat Distribution with Dual Level Sear Plates
Our dual level stainless steel sear plates provide even heat distribution, ensuring no hot and cold spots on the grill. This feature not only guarantees precision cooking but also helps protect the tube burners from grease and flare ups.
Professional Rotisserie Cooking
For versatile cooking, the rear infrared rotisserie burner is rated at 18,000 BTUs, offering professional-style rotisserie cooking capabilities. Elevate your grilling experience and add new dimensions to your cooking with this versatile feature.
GUARANTEED SAFE CHECKOUT
24 Hours Cancellation
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
30 Days Returns & Exchanges Policy
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
Refund Process & Return conditions:
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Make sure your item meets all our return conditions :
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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